GENERAL FAQ

Blue Ridge Amphitheater: 599 Carson Lester Lane, Danville, VA 24540

The ONLY Verified Outlet to Purchase Tickets for the Festival is through our EXCLUSIVE 2021 Ticketing Partner, ETix. Any tickets purchased outside of America’s #1 independent ticketing outlet, Etix.com, may be deemed invalid.
Click here to purchase tickets!

• Illegal drugs/drug paraphernalia — No illegal substances of any kind. Prescriptions must match the name of the prescription holder’s legal ID card.
• Weapons— any weapons of any kind, including firearms
• Fireworks of any kind or size
• Glass bottles or containers of any kind
• Unlicensed Vending– Those caught doing so will be removed from the Property with all concession/vending materials confiscated.
• Backpacks and large bags are prohibited in the Show Field. Bag policy:
  • Empty hydration packs that are less than 5” deep are permitted. No “cargo-carrying” hydration packs.
  • Bags smaller than 8” x 11” x 5” are allowed.
  • Fanny packs are allowed.
  • Any bags larger than 8” x 11” x 5” must be clear or mesh and have no more than a single pocket.
  • All bags will be searched upon entering the venue.
• Coolers in the concert arena
• Outside food or beverage in the concert arena
• Unlicensed Vending– Those caught doing so will be removed from the Property with all concession/vending materials confiscated.
• Charcoal / Wood Fires
• Open Flames
• Motorized vehicles (golf carts, ATVs, etc.)
• Pets of any kind– with the exception of service animals.
• Wagons in the concert arena
• Hammocks in the concert arena
• Box trucks
• Drones of any size
• Paper Lanterns (aka Peace Lanterns, Sky Lanterns, or other floating lanterns)
• Professional Cameras (i.e. those with removable lenses) without appropriate credentials
• Tents or shade structures in the concert arena— small umbrellas are allowed, but only behind or even with the Front of House/Sound/Lighting Mixing Station.
• Inflatable furniture and furniture larger than a standard lawn chair in the concert arena. Chairs must be no greater than 12” off the ground. Blankets and low-back chairs are allowed, but only behind “no chair zone”. No chairs or place holding on the VIP or other viewing platforms.
• Selfie sticks
• Helium or other pressurized gas tanks– Small propane tanks allowed within campsites
• Generators– Except in RV camping. Small generators will be allowed in the RV campground area.
• Public nudity is prohibited in the State of Virginia.
• Bringing or Constructing an outdoor shower that is NOT provided by Blue Ridge Rock Festival.
• Mobile Totems and Flags policy: Must not exceed a height of 7’. Must be made of PVC.
• Offensive Items— BLUE RIDGE ROCK FESTIVAL reserves the right to prohibit the exhibition of any item that BLUE RIDGE ROCK FESTIVAL deems offensive.

*All vehicles will be searched upon entering campgrounds. Patrons are subject to search upon entering the Show Field. BLUE RIDGE ROCK FESTIVAL is not responsible for confiscated items. Prohibited items subject to change.

**BLUE RIDGE ROCK FESTIVAL reserves the right, at all times and in the sole and absolute discretion of Event Organizers, to either to deny any person entry into or to eject any person from the Festival Grounds venue and/or the event site for violation of any Festival Event Rules, including, but not limited to, seeking to bring,  into and/or possessing or useing any prohibited items while on at the Festival Venue and/or Festival Campgrounds. All such Festival Event Rules may be updated or modified at any time, without notice.

Moshing and Crowd Surfing may take place. Be aware of your surroundings. These activities may become dangerous and are done so at your own risk. Blue Ridge Rock Festival is not responsible for any injuries that may result from participating in these actions.

Blue Ridge Rock Festival is not responsible, or liable, for any lost or stolen items while on-site at the Festival or Festival’s Campgrounds. We will have a Lost & Found and our expansive Security Team will work to assist you in any way, should any items become misplaced. We encourage you to leave your valuable items at home or locked in your vehicles. Please contact Info@BlueRidgeRockFest.com for Lost & Found assistance.

Vending of any kind, outside of being an “official” Blue Ridge Rock Festival Vendor, is strictly prohibited on any of the Festival grounds.

Due to our awesome, spacious new venue for 2021, all Festival parking is now done conveniently on-site! You can save money and time by purchasing a Parking Pass in advance.
Click here to purchase parking passes!

The Day Parking Lot closes 2 hours after the end of the last daily festival sanctioned event.

If you choose to mail your tickets, they will be shipped 3 weeks out from the event.

If you choose will-call, you are able to pick up your tickets at the gates.

We are beyond grateful for our fans who chose to hold onto their tickets. As a thank you, 3 Day pass holders will get access to the new 4th day of the festival for free!

You do not have to do anything else except countdown the days until the festival! Your tickets will be mailed or will be available at will call, depending on which option you chose.

If you ordered a hotel package, we will be reaching out soon to provide updates. You can also reach out to Info@BlueRidgeRockFest.com with questions.

If any of your information changes, please contact Etix Ticketing & Customer Support Questions at Support@etix.com or 1-800-514-3849 to update it.

Once tickets are on sale, please contact Etix Ticketing & Customer Support Questions at Support@etix.com or 1-800-514-3849 to upgrade your ticket.

Water refill stations will be available on the festival grounds to ensure you stay hydrated while rocking out!

NO REFUNDS OR EXCHANGES
All purchases are non-refundable and not able to be exchanged. Concert lineup and set times are subject to change.

If you purchased a ticket in 2020 and did not request a refund during the extended refund window, your tickets have been rolled over for the 2021 event. Refunds for 2020 are no longer being processed. If you purchased a 3-Day ticket for the 2020 festival, you will receive the 4th Day for free.

RAIN OR SHINE
All events are considered RAIN or SHINE. No refunds will be given due to inclement weather.

CANCELLED/POSTPONED EVENTS
In the unlikely event of a COVID-19 forced cancellation, all fans will have the opportunity to receive a full refund or transfer their tickets to the 2022 festival.

If the event is cancelled or postponed for any reason other than COVID-19, we will contact you to inform you of the refund or exchange procedures.