GENERAL FAQ

We are closely monitoring the state of the COVID-19 pandemic. Based on the intel we have been provided by state officials, we are very optimistic that the 2021 festival will proceed as planned, at a full capacity without any restrictions. If the festival must be cancelled or postponed, ticket holders will have the option to roll over their tickets or request a full refund. The timeline for refunds will be sent via email, and posted on all official Blue Ridge Rock Festival social media pages.

Festival Info

Blue Ridge Amphitheater: 599 Carson Lester Lane, Danville, VA 24540

Thursday: 11:30 AM VIP // 12 PM GA

Friday – Sunday: 11 AM VIP // 11:30 AM GA

Moshing and Crowd Surfing may take place. Be aware of your surroundings. These activities may become dangerous and are done so at your own risk. Blue Ridge Rock Festival is not responsible for any injuries that may result from participating in these actions.

The festival is all ages. Children 8 and under can enter for free with an adult. We recommend proper ear protection and sunscreen for the little ones!

There is no re-entry provided for those without a Camping Pass. If you have a Camping Pass, you may come and go from campgrounds to the concert site as often as you wish.

Yes, we have put additional measures in place to boost cell service for event attendees, however, we cannot guarantee cell coverage.

We will have ATMs positioned throughout the event site.

Blue Ridge Rock Festival is not responsible, or liable, for any lost or stolen items while on-site at the Festival or Festival’s Campgrounds. We will have a Lost & Found and our expansive Security Team will work to assist you in any way, should any items become misplaced. We encourage you to leave your valuable items at home or locked in your vehicles. Please contact Info@BlueRidgeRockFest.com for Lost & Found assistance.

Water refill stations will be available on the festival grounds to ensure you stay hydrated while rocking out!

Tickets

The ONLY Verified Outlet to Purchase Tickets for the Festival is through our EXCLUSIVE 2021 Ticketing Partner, ETix. Any tickets purchased outside of America’s #1 independent ticketing outlet, Etix.com, may be deemed invalid.
Click here to purchase tickets

Single Day Tickets will be available for purchase once we release our daily lineups.

If you choose to mail your tickets, they will be shipped 3 weeks out from the event.

If you choose will-call, you are able to pick up your tickets at the gates.

All will call tickets can be picked up in-person once you arrive at the festival. Please bring a valid photo ID to confirm your identity at pickup. Mailed tickets will be sent out 3 weeks in advance. If tickets are ordered within a month from the festival, they will be will call tickets

Please contact Etix Ticketing & Customer Support at Support@etix.com or 1-800-514-3849 to upgrade your ticket.

NO REFUNDS OR EXCHANGES
All purchases are non-refundable and not able to be exchanged. Concert lineup and set times are subject to change.

If you purchased a ticket in 2020 and did not request a refund during the extended refund window, your tickets have been rolled over for the 2021 event. Refunds for 2020 are no longer being processed. If you purchased a 3-Day ticket for the 2020 festival, you will receive the 4th Day for free.

RAIN OR SHINE
All events are considered RAIN or SHINE. No refunds will be given due to inclement weather.

CANCELLED/POSTPONED EVENTS
In the unlikely event of a COVID-19 forced cancellation, all fans will have the opportunity to receive a full refund or transfer their tickets to the 2022 festival.

If the event is cancelled or postponed for any reason other than COVID-19, we will contact you to inform you of the refund or exchange procedures.

We are beyond grateful for our fans who chose to hold onto their tickets. As a thank you, 3 Day pass holders will get access to the new 4th day of the festival for free!

You do not have to do anything else except countdown the days until the festival! Your tickets will be mailed or will be available at will call, depending on which option you chose.

If you ordered a hotel package, we will be reaching out soon to provide updates. You can also reach out to Info@BlueRidgeRockFest.com with questions.

If any of your information changes, please contact Etix Ticketing & Customer Support Questions at Support@etix.com or 1-800-514-3849 to update it.

Parking

You can save money and time by purchasing a Parking Pass in advance. There will be designated parking for motorcycles and bicycles.
Click here to purchase parking passes!

The Day Parking Lot closes 2 hours after the end of the last daily festival sanctioned event.

Concert Area Approved Items & Prohibited Items

  • Illegal drugs/drug paraphernalia — No illegal substances of any kind. Prescriptions must match the name of the prescription holder’s legal ID card.
  • Weapons— any weapons of any kind, including firearms
  • Fireworks of any kind or size
  • Glass bottles or containers of any kind
  • Unlicensed Vending– Those caught doing so will be removed from the Property with all concession/vending materials confiscated.
  • Backpacks and large bags are prohibited in the Show Field. Bag policy:
    • Empty hydration packs that are less than 5” deep are permitted. No “cargo-carrying” hydration packs.
    • Bags smaller than 8” x 11” x 5” are allowed.
    • Fanny packs are allowed.
    • Any bags larger than 8” x 11” x 5” must be clear or mesh and have no more than a single pocket.
    • All bags will be searched upon entering the venue.
  • Coolers in the concert arena
  • Outside food or beverage in the concert arena
  • Charcoal / Wood Fires
  • Open Flames
  • Motorized vehicles (golf carts, ATVs, etc.)
  • Pets of any kind– with the exception of service animals.
  • Wagons in the concert arena
  • Hammocks in the concert arena
  • Box trucks
  • Drones of any size
  • Paper Lanterns (aka Peace Lanterns, Sky Lanterns, or other floating lanterns)
  • Professional Cameras (i.e. those with removable lenses) without appropriate credentials
  • Tents or shade structures in the concert arena— small umbrellas are allowed, but only behind or even with the Front of House/Sound/Lighting Mixing Station.
  • Inflatable furniture and furniture larger than a standard lawn chair in the concert arena. Chairs must be no greater than 12” off the ground. Blankets and low-back chairs are allowed, but only behind “no chair zone”. No chairs or place holding on the VIP or other viewing platforms.
  • Selfie sticks
  • Helium or other pressurized gas tanks– Small propane tanks allowed within campsites
  • Generators– Except in RV camping. Small generators will be allowed in the RV campground area.
  • Public nudity is prohibited in the State of Virginia.
  • Bringing or Constructing an outdoor shower that is NOT provided by Blue Ridge Rock Festival.
  • Mobile Totems and Flags policy: Must not exceed a height of 7’. Must be made of PVC.
  • Offensive Items— BLUE RIDGE ROCK FESTIVAL reserves the right to prohibit the exhibition of any item that BLUE RIDGE ROCK FESTIVAL deems offensive.

*All vehicles will be searched upon entering campgrounds. Patrons are subject to search upon entering the Show Field. BLUE RIDGE ROCK FESTIVAL is not responsible for confiscated items. Prohibited items subject to change.

**BLUE RIDGE ROCK FESTIVAL reserves the right, at all times and in the sole and absolute discretion of Event Organizers, to either to deny any person entry into or to eject any person from the Festival Grounds venue and/or the event site for violation of any Festival Event Rules, including, but not limited to, seeking to bring,  into and/or possessing or using any prohibited items while on at the Festival Venue and/or Festival Campgrounds. All such Festival Event Rules may be updated or modified at any time, without notice.

Blankets and low back chairs are permitted but behind the FOH/soundboard only.

One clear, sealed water bottle per person is allowed.

You are allowed to have your medications (we want you to stay healthy!). Over the counter medications are allowed at Blue Ridge Rock Festival in reasonable personal quantities. If you are bringing prescription medication, please make sure to bring  valid photo ID that matches the name printed on your prescription.

If you need to refrigerate any medication (including insulin), please stop by the medical tent and someone will assist you.

Getting to the Festival

From US 29 South, turn right onto R and L Smith Drive and then right onto Lester Lane.

From US 29 North, turn left onto R and L Smith Drive and then right onto Lester Lane.

There will be a designated location for rideshare and passenger pick-up/drop-off.There will be a designated location for rideshare and passenger pick-up/drop-off.

  • Piedmont Triad International Airport – 1000 Ted Johnson Pkwy, Greensboro, NC 27409
  • Lynchburg Regional Airport – 350 Terminal Dr Suite 100, Lynchburg, VA 24502
  • Roanoke-Blacksburg Regional Airport – 5202 Aviation Dr NW, Roanoke, VA 24012
  • Raleigh-Durham International Airport – John Brantley Blvd, Morrisville, NC 27560

At this time, we do not plan to offer hotel shuttle services. We recommend securing a parking pass or planning to use our designated rideshare and passenger pick-up/drop-off zone

Hotels

Check-in is Thursday, September 9th and Check-out is Monday, September 13th. If you wish to add additional nights, you may do so directly with the hotel once you receive your hotel information.

Each hotel package group includes multiple hotels. Placement will be based on availability and room type chosen at the time of purchase. You will receive your hotel information closer to the festival.

At this time, we do not plan to offer hotel shuttle services. We recommend securing a parking pass or planning to use our designated rideshare and passenger pick-up/drop-off zone

ADA Accessibility

The Accessible Day Parking areas are close to the main entrance and are reserved for patrons with mobility disabilities. A state-issued accessible parking license plate, placard or hangtag, along with your Parking Pass, is your “ticket” into these areas.

Accessible Camping areas are close to the main entrance and are reserved for patrons with mobility disabilities. A state-issued accessible parking license plate, placard or hangtag, along with your Parking Pass, is your “ticket” into these areas.

Elevated platforms are available at both main stages for ADA attendees plus (2) companions. Your companions must have a valid festival ticket. Companion seating available on a first-come, first-serve basis. 

The festival provides a cart shuttle that will transport passengers around festival grounds, including to/from the parking lots and camping areas. ADA riders may utilize the festival shuttle at no cost.

Service animals are permitted throughout the festival. NO emotional support animals, therapy animals, or companion animals. Service animals must remain by the handler’s side at all times and have legally required vaccinations. Anyone bringing a service animal will be responsible for and liable for any damage or injury caused by the animal

Please email info@blueridgerockfest.com if you have additional questions.